Legal

TERMS & conditions

The terms that govern use of the LoudWerk website and services. Last updated July 5, 2026.

1. Overview & Acceptance

These Terms & Conditions ("Terms") govern your access to and use of the loudwerk.com website (the "Site") and the ad creative production and strategy services offered by LoudWerk ("LoudWerk", "we", "us", or "our") (the "Services").

By browsing the Site, submitting a form, booking a call, or engaging us for Services, you ("you", "Client") agree to be bound by these Terms. If you do not agree, please do not use the Site or Services.

2. Description of Services

LoudWerk provides AI-assisted, strategist-directed ad creative production (including video and static ad assets) along with related creative strategy work. The specific scope, formats, monthly volume, pricing, and delivery timeline for any engagement are tailored to each client and set out in a separate proposal, order form, or agreement (a "Statement of Work").

Nothing on the Site constitutes a binding quote or offer. A commercial relationship begins only once a Statement of Work or equivalent agreement has been accepted by both parties.

3. Enquiries & Bookings

Submitting our contact form or project intake form, or booking a strategy call through our Calendly-powered booking page, does not create any obligation on either party to proceed with paid Services. It simply allows us to understand your brand and respond with a tailored plan.

You are responsible for the accuracy of the information you submit through these forms. We use it to prepare a relevant response and, where applicable, a Statement of Work.

4. Client Responsibilities

If you engage us for Services, you agree to: provide accurate and complete brand, product, and audience information; give timely feedback and approvals so production is not delayed; supply any brand assets, footage, product samples, or access needed for us to do the work; and ensure you hold the necessary rights to any materials you provide to us.

You are responsible for how delivered creative assets are ultimately used, including ensuring your use complies with the advertising policies of any platform (such as Meta, TikTok, YouTube, or Google) on which they are run.

5. Fees & Payment

Pricing is tailored per engagement rather than fixed on the Site. Fees, invoicing cadence, payment methods, late-payment consequences, and cancellation terms are defined in the applicable Statement of Work or agreement, which takes precedence over this general page in the event of any conflict.

6. Intellectual Property

Unless otherwise agreed in writing, ownership of final, delivered creative assets transfers to the client upon full payment for the applicable engagement. Pre-existing brand assets, footage, or materials you provide to us remain your property throughout.

LoudWerk retains ownership of its own internal tools, workflows, templates, and any preparatory or unused drafts not delivered as final assets. Unless a client requests otherwise in writing, LoudWerk may showcase completed, delivered work in its portfolio, on the Site, and in its own marketing materials.

All content on the Site itself (including text, design, and branding) is owned by LoudWerk or its licensors and may not be copied or reused without permission.

7. Confidentiality

Each party agrees to keep confidential any non-public business, product, or strategy information shared by the other party in connection with an engagement, and to use it only for the purpose of that engagement.

8. No Guarantee of Results

Advertising performance depends on many factors outside our control, including platform algorithms, audience targeting, media budget, and market conditions. LoudWerk does not guarantee specific results such as click-through rates, cost-per-acquisition, return on ad spend, or revenue outcomes from any creative we deliver.

9. Acceptable Use of the Site

You agree not to use the Site in any way that is unlawful, attempts to disrupt or gain unauthorized access to our systems, or involves scraping, reverse engineering, or bulk automated data collection from the Site.

10. Disclaimers & Limitation of Liability

The Site and Services are provided on an "as is" and "as available" basis, without warranties of any kind, express or implied, except as expressly set out in a signed Statement of Work.

To the fullest extent permitted by law, LoudWerk will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, revenue, or data, arising out of or related to your use of the Site or the Services. Our total liability for any claim arising from a specific engagement will not exceed the fees actually paid by you to us for that engagement in the three months preceding the claim.

11. Indemnification

You agree to indemnify and hold LoudWerk harmless from any claims, damages, or expenses arising from your breach of these Terms, misuse of delivered creative assets, or materials you provide that infringe a third party's rights.

12. Termination

We may suspend or terminate your access to the Site at our discretion if we reasonably believe these Terms have been violated. Termination of an active engagement is governed by the notice, wind-down, and payment terms set out in the applicable Statement of Work.

13. Governing Law & Disputes

These Terms are governed by the laws applicable in the jurisdiction in which LoudWerk operates, without regard to conflict-of-law principles. Any dispute arising from these Terms or an engagement will first be addressed through good-faith negotiation between the parties before either party pursues formal proceedings.

14. Changes to These Terms

We may update these Terms from time to time to reflect changes in our practices or for legal or operational reasons. The "Last updated" date at the top of this page reflects the most recent revision, and continued use of the Site after changes are published constitutes acceptance of the updated Terms.

15. Contact Us

If you have questions about these Terms, reach out via the contact form on our homepage or email us at hello@loudwerk.com.